FAQs and Testimonials
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James Gilding, former MD of Mitie Cleaning and joint owner of Willow Forest Stays Holiday Rentals
In my role as the former Managing Director at Mitie Cleaning and currently as a joint owner of Willow Forest Stays (Willow Lettings Ltd), I have had extensive firsthand experience with Citrox Protect’s range of cleaning and disinfection products.
During the unprecedented challenges of the pandemic, at Mitie, we relied heavily on the Citrox Protect range to uphold the highest standards of hygiene and safety for both our staff and clients on a nationwide basis.
The unique and organic formulation of these products, with their broad-spectrum capabilities, was instrumental in our efforts to effectively manage and mitigate the risks associated with viral and bacterial infections. Citrox Protect's proven efficiency against a wide array of pathogens provided us with the confidence to continue operations in high-risk environments, thereby supporting our ongoing commitment to health, safety and wellbeing. The consistent application of these disinfectants across various surfaces ensured that we were not only meeting but exceeding our clients expectations, thereby delivering clean and safe built environments with the added benefit of complete peace of mind.
At Willow Forest Stays, nestled in the scenic Forest of Dean, we continue to trust Citrox Protect to uphold an unmatched level of cleanliness and safety. The variety in their product lineup, from the Mist Concentrate to Surface Disinfectants, ensures that every nook and surface of our holiday lettings is pristine and safeguarded against pathogens. The long-lasting barrier created by their Hard Surface and Textile Sealants provides ongoing protection, making subsequent cleanings smoother and ensuring that our guests enjoy a stay free from hygiene concerns.
What sets Citrox Protect apart is not just their scientifically proven formulations but the peace of mind that comes with using products that are as effective as they are safe. I love the fact that this product range harnesses the power of nature to deliver its mode of action against bugs and bacteria. Knowing that this product is effective upon contact but is also safe for families and pets, made it an obvious choice for our holiday lets.
Using Citrox Protect, we are not just cleaning; we are ensuring that every guest at Willow Forest Stays experiences the highest standard of hygiene, which is now more important than ever. I wholeheartedly recommend Citrox Protect to any business that prioritises health, safety, and cleanliness.
Rosie Hayward, Project Manager at Oru Space co-working
We combine a whole host of sustainability and human wellness initiatives to create a positive social and environmental footprint. Our East Dulwich workspace incorporates eco-friendly design choices, like renewable energy sourcing, no single-use plastics, repurposed and recyclable office furniture. While our new Sutton site, opening later this year, will take this concept even further, by incorporating a passive thermal mass temperature control solution in place of a power-hungry HVAC system. As a high-traffic public space, we have to tackle a lot of water wastage in our washrooms. Therefore, we opted to use water-saving solutions offered by Citrox Biosciences for both of our location to optimise our water consumption and reduce water wastage while meeting our sustainability targets.
After discussing the most suitable solutions with the Citrox Biosciences experts, they recommended purchasing the mist-producing Dome® nozzles, ideal for high-traffic spaces. These nozzles were remarkably easy to retrofit to our existing taps, and didn’t require a plumber or any special tools. The nozzles have been fitted on all 6 customer-accessible taps at the East Dulwich site, and allowed us to see up to 50% reduction in water consumption with this adjustment alone. We will now be fitting nozzles on all 20 customer taps and installing Altered Shower heads with Dome technology in on-site changing rooms at our new Sutton facility.
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Are Citrox Protect products safe for use around pets and children?
Yes, all Citrox Protect products are pet-friendly and safe for children. They are formulated with natural ingredients and do not contain harmful chemicals, making them suitable for use in households with pets and children.
Do Citrox Protect products contain any artificial fragrances or colours?
No, our products are free from artificial fragrances and colours. They are formulated with natural bioflavonoids and do not contain any synthetic additives, ensuring a hypoallergenic and gentle cleaning experience.
How long does the protection provided by Citrox Protect products last?
The duration of protection varies depending on the product and usage conditions. Our range offers both immediate disinfection upon application and long-lasting protection. For example, our Textile Surface Sealant can provide protection for up to 2 years, while our Surface Cleaner and Disinfectant offers immediate disinfection with residual protection.
Are Citrox Protect products environmentally friendly?
Yes, Citrox Protect products are environmentally friendly. They are derived from natural, renewable, and upcycled sources, making them sustainable choices for eco-conscious consumers. Additionally, our packaging is recyclable, further reducing environmental impact.
Can Citrox Protect products be used in commercial settings?
Absolutely! Citrox Protect products are suitable for use in both residential and commercial settings. Whether it's offices, schools, healthcare facilities, or industrial spaces, our range offers effective cleaning and disinfection solutions tailored to various environments.
Do Citrox Protect products have any certifications?
Yes, our products adhere to rigorous quality and safety standards. We are ISO 9001 certified, demonstrating our commitment to consistently providing high-quality products and services. Additionally, our formulations comply with various European standards for disinfection and cleanliness.
Are Citrox Protect products suitable for people with allergies or sensitive skin?
Yes, Citrox Protect products are hypoallergenic and dermatologically tested. They are formulated to be gentle on the skin, making them suitable for individuals with allergies or sensitive skin.
Do Citrox Protect products leave any residue on surfaces?
No, our products are designed to leave surfaces clean and residue-free after application. They provide effective disinfection without leaving behind any unwanted residue, ensuring a pristine finish.
Can Citrox Protect products be used on food preparation surfaces?
Yes, our Surface Cleaner and Disinfectant is suitable for use on food preparation surfaces. It effectively removes dirt, grease, and bacteria, making it ideal for maintaining hygiene in kitchens and food processing areas.
Are Citrox Protect products effective against mould and mildew?
Yes, our products are formulated to inhibit the growth of mould and mildew. They provide long-lasting protection against these common household contaminants, helping to keep indoor environments clean and healthy.
Do Citrox Protect products have a strong odour?
No, our products are fragrance-free and have a mild, natural scent. They do not contain any artificial fragrances or masking agents, making them suitable for individuals sensitive to strong odours.
Can Citrox Protect products be used on electronic devices?
Yes, our Hard Surface Sealant products are safe to use on most electronic devices and surfaces. However, it is recommended to avoid direct contact with sensitive electronic components and to follow manufacturer guidelines for cleaning and disinfection.
Are Citrox Protect products effective against viruses such as COVID-19?
Yes, our products have been independently tested and proven effective against a wide range of viruses, including enveloped viruses like COVID-19. They provide reliable disinfection to help prevent the spread of infectious diseases.
Can Citrox Protect products be diluted for use?
Yes, some of our products can be diluted according to specific instructions for different cleaning and disinfection tasks. However, it is important to follow the recommended dilution ratios to ensure optimal effectiveness.
Do Citrox Protect products require rinsing after use?
In most cases, our products do not require rinsing after use. They are designed to provide effective cleaning and disinfection without leaving behind any residue. However, it is advisable to read and follow the product instructions for specific usage guidelines.
Are Citrox Protect products suitable for use in healthcare facilities?
Yes, Citrox Protect products are suitable for use in healthcare facilities, including hospitals, clinics, and care homes. They provide reliable disinfection to help maintain a clean and hygienic environment, essential for patient safety and infection control.
Do Citrox Protect products contain alcohol?
Most of our products are alcohol-free, excluding those that have to have alcohol to provide sealing effect or have alcohol specified in the product title. However, all our products are formulated with natural ingredients and do not contain any harsh chemicals, making them gentle on skin and surfaces.
Can Citrox Protect products be used on delicate surfaces?
Yes, our products are gentle enough to be used on delicate surfaces such as upholstery, carpets, and textiles. However, it is recommended to perform a patch test in an inconspicuous area before full application to ensure compatibility.
Do Citrox Protect products have a shelf life?
Yes, our products have a shelf life indicated on the packaging.